FREQUENTLY ASKED QUESTIONS
How much do your classes cost?
Our one-semester classes are $200, and our full-year classes are $400. This does not include books, but there is no additional registration cost.
What time zone are classes posted in?
Eastern Standard Time. While we do have students at Big River from all over the world, we keep all of our times posted for our classes in Eastern Standard Time for consistency's sake.
What books are used for your classes?
The books for individual classes are posted on our course catalog page.
How do you ensure the safety and privacy of our children?
None of our students' personal information is revealed in the online classroom. Students log in using only their first name and the state or country in which they live. They do not provide last names or any contact information in the online classroom. Only teachers can see any personal information about each student.
How often to classes meet?
Once per week for 90 minutes in the live online classroom.
Do you have breaks?
Yes! We offer two one-week breaks during each semester (one during summer classes). See the Semester Calendar page for more details.
What software to you use?
Adobe Connect is our live online classroom provider, and PowerSchool Learning's Haiku is our online classroom in which students complete assignments. We've tested other systems, and these are the best we've found!
What browser works best with Adobe Connect and Haiku?
Chrome works very well. Safari does too. Firefox, however, doesn't play well.
How much homework can be expected each week?
Since Big River live classes meet once per week, teachers generally assign enough homework to have students do an hour or so five days out of the week. However, the amount of homework does vary from teacher to teacher and from class to class. It is best to contact the instructor to find out exactly what to expect.
What is your refund policy?
We refund your purchase except for a $25 processing fee up until the week before classes begin. We can't offer refunds after classes begin.
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